Terms and Conditions for Henriks Coffee Machines
1. Introduction
Welcome to Henriks Coffee Machines. By using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using any of our products or services. These terms apply to all transactions, including online purchases and product-related services.
2. Company Information
Henriks Coffee Machines
Address: Tumbøl Bygade 22, DK-6200 Aabenraa, Denmark
Phone: +45 36 98 72 19
Email: info@henrikscoffeemachines.com
3. Products and Services
Henriks Coffee Machines offers a wide range of coffee machines, accessories, and related services. Product specifications, features, and prices may change without prior notice. We reserve the right to discontinue any product or service at any time.
4. Orders and Purchases
- Order Confirmation: Once an order is placed on our website, you will receive an order confirmation via email. This email serves as acknowledgment of your order but does not constitute an acceptance of the order.
- Pricing: Prices displayed on our website are subject to change and are listed in Danish Krone (DKK) unless otherwise specified. All applicable taxes and shipping fees will be added to the final price at checkout.
- Payment: Payments for orders can be made through the payment methods provided on our website. Payments must be completed in full before the order is processed.
5. Shipping and Delivery
- Shipping Policy: We offer shipping to various locations. Shipping costs and delivery times vary depending on the destination and the size of the order.
- Delivery Times: Estimated delivery times will be provided at checkout. Delivery times are estimates and may vary due to unforeseen circumstances.
- Shipping Charges: Shipping charges are calculated based on the delivery address and the size/weight of the items being shipped. Customers will be informed of the shipping cost before completing the order.
6. Returns and Refunds
- Return Policy: If you are not completely satisfied with your purchase, you may return the product within 14 days from the date of delivery. The product must be unused, in its original packaging, and in resalable condition.
- Refunds: Refunds will be processed upon receipt and inspection of the returned product. Shipping fees are non-refundable, and the customer is responsible for the cost of return shipping.
- Faulty Products: If a product is faulty or damaged upon arrival, please contact us immediately via email at info@henrikscoffeemachines.com, and we will arrange for a return or exchange.
7. Warranty
All products purchased from Henriks Coffee Machines come with a limited warranty period. The details of the warranty, including duration and coverage, are outlined in the product-specific warranty documentation provided with your purchase.
8. Intellectual Property
All content on the Henriks Coffee Machines website, including but not limited to images, logos, trademarks, and text, are the intellectual property of Henriks Coffee Machines or third parties. Customers are prohibited from using, copying, or distributing any content without prior written consent from Henriks Coffee Machines.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, store, and use your personal data.
10. Limitation of Liability
Henriks Coffee Machines is not responsible for any damages arising from the use or inability to use our products, including indirect, incidental, or consequential damages. We will not be liable for any issues beyond our control, including delivery delays, product defects, or misuse of the products.
11. Customer Support
If you have any questions or concerns regarding your order, our products, or our services, please contact our customer support team at:
Email: info@henrikscoffeemachines.com
Phone: +45 36 98 72 19
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Denmark. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of Denmark.
13. Amendments
Henriks Coffee Machines reserves the right to update, modify, or change these terms at any time without prior notice. Any changes will be posted on our website, and the updated terms will take effect immediately upon posting.
14. Acceptance of Terms
By using our website or purchasing products from Henriks Coffee Machines, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
For any questions regarding our Terms and Conditions, please contact us directly at the contact details provided above.